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CUSTOMER SERVICE

Delivery

Delivery times and costs

Find the information about the delivery of your order in your country below.

Orders placed within The Netherlands, Belgium, Luxembourg, Germany and Austria are send with DHL.

Orders placed within all other available countries are send with UPS.

Once your order is processed, you'll receive the tracking information of your parcel via email. The tracking information shows the estimated delivery date of your parcel.

  • The Netherlands

    • Cost Standard delivery: €5,99 / FREE FOR ORDERS OVER € 49,-
    • Time 1 - 3 working days

    Belgium

    • Cost Standard delivery: €7,99 / FREE FOR ORDERS OVER € 49,-
    • Time 1 - 3 working days

    Luxembourg

    • Cost Standard delivery: €7,99 / FREE FOR ORDERS € 49,-
    • Time 2 - 3 working days

    Germany

    • Cost Standard delivery: €7,99 / FREE FOR ORDERS OVER € 49,-
    • Time 2 - 3 working days

    Austria

    • Cost Standard delivery: €7,99 / FREE FOR ORDERS OVER € 49,-
    • Time 2 - 3 working days
  • Balearen

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Bulgaria

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 5 working days

    Corsica

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Croatia

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Czech Republic

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 4 working days

    Denmark

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 2 - 3 working days

    Estonia

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Finland

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    France

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 4 working days

    Hungary

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 4 working days

    Ireland

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days (Please enter your address accurately when ordering)

    Italy

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 5 working days

    Latvia

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Lithuania

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Malta

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Poland

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 4 working days

    Portugal

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Romania

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 4 - 8 working days

    Slovakia

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 4 working days

    Slovenia

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 4 working days

    Spain

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 4 working days

    Sweden

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 3 - 5 working days

    Vatican

    • Cost Standard delivery: €12,99 / FREE FOR ORDERS OVER €149,-
    • Time 2 - 4 working days
  • Aland

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Albania

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Andorra

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Armenia

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Belarus

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Bosnia and Herzegovina

    • Cost Standard delivery: €29,95
    • Time 2 - 4 working days

    Canary Islands

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Channel Islands (Guernsey - Jersey)

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Cyprus

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Faeroer Islands

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Georgia

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Gibraltar

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Greece

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Groenland

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Iceland

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Isle of Man

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Kosovo

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Liechtenstein

    • Cost Standard delivery: €29,95
    • Time 3 - 5 working days

    Macedonia

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Moldova

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Monaco

    • Cost Standard delivery: €29,95
    • Time 2 - 4 working days

    Montenegro

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Norway

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    San Marino

    • Cost Standard delivery: €29,95
    • Time 2 - 4 working days

    Serbia

    • Cost Standard delivery: €29,95
    • Time 3 - 5 working days

    Spitsbergen & Jan Mayen

    • Cost Standard delivery: €29,95
    • Time 5 - 7 working days

    Switzerland

    • Cost Standard delivery: €39,99 / FREE FOR ORDERS OVER €199,-
    • Time 3 - 5 working days

    Turkey

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

    Ukraine

    • Cost Standard delivery: €29,95
    • Time 4 - 8 working days

During busy periods, deliveries may take a little longer and the estimated delivery time may differ.

Occasionally, technical updates to our systems or force majeure events, such as extreme weather conditions, may affect the delivery services for a limited time, resulting in changes to our delivery times.

Our team and our carries are always doing their best to get your order to you as soon as possible.

We thank you for your understanding.


UK customers:
Unfortunately, it is currently not possible to place an order from the United Kingdom due to technical updates to our systems. We are really sorry for the inconvenience but expect to have our new system up and running by the end of March.

NEED HELP?

E-mail us at
customercare@rino-pelle.com

Get in touch through email or our social media channels.

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