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Policies

Privacy Policy

The privacy statement of Rino&Pelle:

The privacy statement of Rino & Pelle, established at Olivier van Noortweg 6 in Venlo, provides you with information on how we process your personal data. We think it’s important to be transparent about the way we collect personal data, how we use them, protect them and inform you about your rights regarding your personal data and privacy. This privacy statement can be changed from time to time. We will always publish the latest version on our website.

Questions?

If you have any questions after reading the privacy statement about the content or the implementation, you can reach us at:

Rino & Pelle
Olivier van Noortweg 6
5928 LX Venlo
customercare@rino-pelle.com


What is the general privacy policy of Rino & Pelle?
• We will always respect the privacy of all visitors at our website www.rino-pelle.com and (potential) customers and relations.
• The safety and confidentiality of your personal data is our highest priority and we will always be very careful with your personal data.
• Your data will only be shared with parties who are utilized by us to optimize our services and when legally required.

Which data do we process and how do we use this data?

Data of debtors

When you purchase products at Rino & Pelle, we conclude an agreement. Based on this agreement, we will process your standard data. We will use this data to deliver our products and to keep you updated about the status of your order. Besides that, we will use your data to create an account at our webshop & B2B-platform, if authorized. You can use this platform to place orders yourself. Data of debtors will be stored for 7 years in accordance with obligations under the law.

How do we collect your data?

We collect personal data via e-mail, phone, fax, regular mail, staff members, our websites, and visits at our showrooms. We use the personal data to provide you with information, delivering our products and service purposes. Your privacy will always be respected by our staff members. Your personal data will be handled with care and will not be used for any other purposes than mentioned.

Where do we store our data?

All data have been stored at our own servers. These servers are based in a controlled, secure environment in the Netherlands and are secured against unauthorized access, use or disclosure. We keep your personal data until your request for deregistration, respecting the legal provisions for keeping your data.

Sharing your data

Rino & Pelle does not sell, rent our lease customer lists to third parties. Your date will only be shared, subjected to statutory regulation, with third parties when we think this is necessary for the purpose of our services. These parties will always be (direct or indirect) related to Rino & Pelle. When this is the case, we can guarantee that the information will be shared legitimate and in a transparent way with the third party.

Security

Rino & Pelle takes the right measures to prevent abuse, loss, unauthorized access and other unwanted actions of your data. These measures are in accordance with applicable security standards.

Cookie use

We use so-called cookies. Cookies are simple text files that are sent together with pages of our website and are placed on your computer’s hard disk or stored in its memory. We use cookies to retain your settings and preferences. We also use cookies to obtain an insight into how visitors use our website. Doing this enables us to calculate the effectiveness of our internet advertising on our website and on the websites of third parties. On the basis of the actions recorded, we create a profile for you, which we can then use to tailor the internet advertising on our website and the websites of third parties to reflect your preferences.

You can opt to accept or decline cookies. If you have accepted cookies, you can always deactivate them at a later date by changing your browser settings. If not, they will be saved for 30 days. Cookies and the information they generate are administered by Google Inc. (“Google”). Google may forward this information to third parties if it is obliged to do so by law or if third parties are responsible for processing the information on its behalf. We cannot exert any influence on this. If you want to have more information about this, we can advise you to consult the privacy statement of Google.

The right of inspection, correction or removal

If you have any questions regarding how we process your data or if you want to know which data has been registered by us and for which purpose this data will be used, then you can utilize the rights you have based on General Data Protection Regulation.

To request to adapt or delete your data, you can send an e-mail to customercare@rino-pelle.com. We will reply to your request within one month. Besides that, it’s possible to file a complaint with the supervisor; the Dutch Data Protection Authority. You’ll also always have the possibility to withdraw your permission to process your data. If you’d like to do so, you can contact the e-mail address above.


Last Modified: 27-01-2021

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